RFC Service Request

Dear Customer,

We want to deliver the best service possible. To help us do so, please fill out this service request and enclose it to the parcel. Please doublecheck that all packaging is safe and secure before you send it to avoid any damage during transit. If you are sending your airjacks to us, please refer to our manual which is available on our homepage or via the QR-Code on the bottom right and follow the instructions.

Also make 100% sure the airjack is pressureless and vented according to our service manual before dispatch.

Please note that fields marked with an asterisk (*) must be filled in.

Details about your request

Your request number

Subject

Your customer data

Customer Acc. No

*

Company / Name

*

Street / house number

*

Postcode

*

City

*

Country

*

Telephone

E-mail address

*

VAT No.

*

Details about your service-request

Quantity

*

Serial- / Partno.

Racecar

Details about the delivery

Desired Delivery Date

as soon as possible

by date

Delivery Date

*

Delivery

Dispatch

Self-Pickup

Shortcut

Start the service without an offer

Please send an offer prior service

Additional details

Comments

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Notes on data protection

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I have read the privacy policy.

*

I want a copy of this e-mail request.

Send request

Service Process

1. Please fill out all the mandatory fields (*) in the service formular print as PDF and send it to service@krontec.de
2. Dispatch your airjacks and add this document*
3. You will receive our feedback together with a quote/invoice once the analysis is finshed
4. Once we receive your GO, we will start the service (we will skip this step if you opt for the shortcut option)
5. After a final inspection, we will dispatch the parts or inform you in case of a self-pickup

*Please note that we will charge additional service costs in case of disassembled or heavily soiled airjacks.

Outside EU